Privacy Policy

Introduction and Data Controller

Welcome to EmberBet Casino (emberbet.co). We take the protection of your personal data very seriously and treat your information confidentially and in accordance with statutory data protection regulations, in particular the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller responsible for data processing on this website under data protection laws is:

  • Operator Name: EmberBet Casino.
  • Website: emberbet.co.
  • Email Address: [email protected].

This site is available to players in the United Kingdom, but the operator is not licensed under the Gambling Act 2005 and is not supervised by the UK Gambling Commission. Data protection is still governed by UK GDPR, and the ICO remains the authority for that. Your data is always processed for specific purposes and in strict compliance with statutory retention and documentation obligations.

Principles of Data Processing

We process personal data of our users only to the extent necessary to provide a functional website as well as our content and services (in particular the provision of online casino games, sports betting, and live dealer offerings). Personal data is regularly processed only with the user's consent or when processing is permitted by statutory provisions.

Legal bases under the UK GDPR include in particular:

  • Article 6(1)(a) UK GDPR (Consent).
  • Article 6(1)(b) UK GDPR (Performance of a contract or pre-contractual measures).
  • Article 6(1)(c) UK GDPR (Compliance with a legal obligation, e.g, anti-money laundering regulations, gambling regulation).
  • Article 6(1)(f) UK GDPR (Pursuit of legitimate interests, e.g, IT security, fraud detection).

Collection and Processing of Personal Data

3.1 Registration and Account Management

To use the services of EmberBet Casino, you must create a player account. During registration, we collect the following data:

  • First and last name.
  • Date of birth and place of birth;.
  • Residential address (Street, house number, postcode, city, country).
  • Email address and telephone.
  • Proof of identity and age (copies of identification documents).

This data is required to verify your age, identity, and place of residence, to ensure compliance with legal requirements (such as the prohibition of underage participation), and to perform the contract (Article 6(1)(b) and (c) UK GDPR).

3.2 Payment Transactions and Financial Data

For deposits and withdrawals on our platform, we work with regulated payment service providers. Supported payment methods include:

  • Credit and debit cards (Visa, Mastercard).
  • E-wallets and instant payment systems (e.g, PayPal, Skrill, Neteller, Apple Pay).
  • Bank.

During transactions, we collect and process transaction-related data such as account numbers, sort codes, IBAN, BIC, payment amounts, and transaction timestamps. This data is processed for payment processing and to comply with legal requirements for anti-money laundering (AML) and fraud prevention.

3.3 Regulatory Compliance and National Registers (Gambling Regulations)

This site operates under an Anjouan licence and is not regulated by the UK Gambling Commission.

  • Age and Identity Verification: Checking and monitoring player details to ensure eligibility.
  • Self-exclusion: handled in-house only. There is no check against GAMSTOP, because the operator is outside that scheme.

Data Security and Technical Protective Measures

We implement comprehensive technical and organizational security measures in accordance with Article 32 of the UK GDPR to protect your personal data against accidental or intentional manipulation, loss, destruction, or unauthorized access. Our security measures, including modern SSL/TLS encryption technologies for data transmission, are continuously improved in line with technological developments.

Disclosure of Data to Third Parties

Your personal data will only be transferred to third parties if:

  1. You have given your explicit consent to do so (Article 6(1)(a) UK GDPR).
  2. The transfer is necessary for the establishment, exercise, or defense of legal claims, and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data (Article 6(1)(f) UK GDPR).
  3. There is a legal obligation to do so (for example disclosure to tax authorities, law enforcement, or the Anjouan licensing authority; Article 6(1)(c) UK GDPR), or.
  4. This is legally permissible and necessary for the processing of contractual relationships with you (e.g, cooperation with payment service providers and identity verification providers, Article 6(1)(b) UK GDPR).

Storage Period and Deletion of Data

We store personal data only for as long as necessary to achieve the purposes pursued or as required by statutory retention periods.

  • Commercial and Tax Retention Periods: Business-relevant data (e.g, booking vouchers, transaction histories) must be kept for up to 6 years in accordance with UK tax laws.
  • Anti-Money Laundering Retention: In accordance with anti-money laundering regulations, identification data and records of transactions are stored for 5 years after the end of the business relationship.
  • Player-Specific Data: Data related to gaming behavior and self-exclusion is stored in accordance with regulatory guidelines to ensure comprehensive player and youth protection.

Your Rights as a Data Subject

As a data subject, you have comprehensive rights under the UK GDPR, which you can assert against us at any time via email at [email protected]:

  • Right of access (Article 15 UK GDPR): You can request information on whether and what personal data we process about you, the purposes of processing, who it was disclosed to, and how long it will be stored.
  • Right to rectification (Article 16 UK GDPR): You have the right to request the immediate correction of inaccurate or completion of your personal data stored by us.
  • Right to erasure (Article 17 UK GDPR): You can request the deletion of your personal data unless processing is required to fulfill a legal obligation, for reasons of public interest, or to assert legal claims (statutory retention obligations in gambling and anti-money laundering take precedence where applicable).
  • Right to restriction of processing (Article 18 UK GDPR): You have the right to request the restriction of processing of your data under certain circumstances.
  • Right to data portability (Article 20 UK GDPR): You have the right to receive your data that you have provided to us in a structured, common, and machine-readable format or to request transmission to another controller.
  • Right to object (Article 21 UK GDPR): If your data is processed on the basis of legitimate interests pursuant to Article 6(1)(f) UK GDPR, you have the right to object to the processing for reasons arising from your particular situation.
  • Right to withdraw consent (Article 7(3) UK GDPR): Consent once given can be withdrawn at any time with effect for the future.
  • Right to lodge a complaint (Article 77 UK GDPR): You have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner's Office (ICO), if you believe that the processing of your personal data violates the UK GDPR.

Responsible Regulatory Authorities and Support Services

Data Protection Supervisory Authority

You have the right to lodge a complaint with the competent data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO), whose contact details can be found on their official website (ico.org.uk).

Problem Gambling and Player Protection (Helplines)

Gambling can be addictive. As part of our commitment to responsible gambling, we signpost professional help and advisory services available in the United Kingdom:

  • GambleAware: Free, confidential help and support for gambling problems (Website: begambleaware.org, Helpline: 0808 8020 133).
  • GamCare: Leading provider of information, advice, and support for anyone affected by problem gambling (Website: gamcare.org.uk).
  • GAMSTOP: Free UK self-exclusion service (Website: gamstop.co.uk). Note that this scheme does not cover this site: registering with it does not block an account here.

Currency and Changes to this Privacy Policy

This privacy policy is currently valid and dated July 2026. Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may become necessary to amend this privacy policy. The current privacy policy can be viewed at any time on our website at emberbet.co.